Frequently Asked Questions

Please contact the web help desk if you have additional questions or problems.

What is Web Press?

  • A Web Content Management System offered to units in the Missouri State University system.
  • It allows the content providers, authors, and editors to focus on content and not the technical details.
  • It is funded through a Title III grant; the Web Press component began in October 2004.
  • Course-related and personal web pages will not utilize Web Press.

What will Web Press do for me?

  • The Web Press system provides a user-friendly input tool for Windows and Mac users to enter and/or update content.
  • All pages published by Web Press will be in the new design template, insuring your site is accessible and usable by computers, handhelds, and other devices. Additionally, all future updates to the template will be automatically applied to your pages.
  • Web Press allows for out-of-office updating of content since the interface is web-based and not dependent on a locally installed software package like SharePoint Designer 2007 or Dreamweaver.
  • Built-in features, like workflow, provide an approval process for content changes made by authors. Other useful features are scheduled publishing and expiration of pages.

How do I get on Web Press?

Will I be able to edit my site with SharePoint Designer 2007 or Dreamweaver and Web Press simultaneously?

  • No. Users may only use both editing tools during their transition into Web Press. After the unit has begun using Web Press, users will be unable to use SharePoint Designer 2007 or Dreamweaver to edit their sites.

My site does not require the workflow permissions available in Web Press; do I have to have workflow on my site?

  • No. Web Press allows sites to have only editors. An editor can edit the website and publish the site to the Internet.

Can I have multiple editors and authors for my site?

  • Yes. Web Press allows each site to have many authors and editors. Authors can create, edit, and read Web Press content. Editors can create, read, edit, approve, and publish Web Press content.

How do I change who has access to edit or author my site?

Will I be able to roll back or return to a previous version of my website?

  • Yes. Web Press offers users the ability to version their site.

Can others review my work if they are not authors or editors of the site?

  • Yes. Browsers have permission to browse the site, but are not able to edit the site’s content.

How will my site be placed into the Web Press system?

  • Authors must copy/paste the site into the Web Press system.

How is Web Press different from the staging system?

  • Web Press is separate from the current staging server. Web Press offers many tools to help users easily build a website based on the Missouri State Web standards. The site within Web Press is protected so non-Web Press users are not able to access the content in Web Press until it's published to the live site.

How do database pages work? Can I still do these pages outside of Web Press?

  • Database pages can be done from either within or outside of Web Press.

How is the navigation generated in Web Press?

  • The navigation in Web Press is generated by adding new web pages or creating links to existing pages via the Edit Link Properties dot. To create a new web page, a user would want to click on Create and Connect Page. However, if the user wants to link to an existing page, the user would click on Reference Page.

How granular are the permissions?

  • Web Press allows a site to have up to two layers of permissions. For example, the homepage could have one set of authors and editors, and then the rest of the site could be broken into subsites with unique authors and editors.

Will people visiting my live site know I’m making changes in Web Press?

  • No. Visitors viewing your live site will not notice if you are currently editing your site in Web Press. Web Press content does not become public until it’s published to your live website.

Is publishing to the live site instantaneous within Web Press?

  • Publishing with Web Press is close to instantaneous. Publishing should occur within 90 seconds or less, but it has been known to take up to 2 minutes.

Has Web Press been tested for Mac compatibility?

  • Yes. Web Press is fully compatible with Mac computers.

Will Web Press check my hyperlinks for me?

  • No. However, if a user links to an existing page within Web Press and the existing page is deleted, then the user’s link to the site will also be deleted. Web Press can only check links that are linked to pages in Web Press and will not delete links to external sites.

How long is the timeout feature on Web Press?

  • When a user has been idle for 20 minutes, the user will be timed out or logged out of Web Press.

Will forms work in Web Press?

  • Yes. Web Press has a variety of templates for forms that enable users to easily create personalized forms that send results to a specified email address or database.

Is the server robust enough to handle the new load?

  • Yes. The web and database servers have quad processors and ample memory.

Can I have my own image directory for my website?

  • Yes. Each department will have a separate image directory where they can upload any images of their choice. Web Press employs an image gallery view which allows the author to view the entire directory of images. The author may also search the image gallery.

Will database-connected forms work in Web Press?

  • Yes.

Fields on my form disappeared. What happened?

  • If a field description (title) contains quotation marks, the form will not display correctly.

Will I be able to integrate course content into Web Press?

  • Unfortunately, users will not be able to integrate course content in their sites in Web Press. Faculty are encouraged to use Blackboard or standard course websites for their course content.

When I log into Web Press, all I see is select a project. What should I do?

  • Visit the Select a Project page for instructions on how to select a project. These steps only need to be completed the first time you log in to Web Press.

When my pages publish, the Web addresses include numbers. How do I set filenames for my pages?

  • Navigate to the page you want to name and follow the instructions found in Change the Published File Name.

My page is no longer formatted. What happened?

  • When a page has been deleted from its place on the navigation bar, this action causes the page to no longer have a style sheet assigned to it. This can be corrected by creating a new link and reconnecting the unformatted page on the navigation bar.

Should I use "Connect Existing Page," "Reference Page," or "Assign URL"?

  • Use Connect Existing Page when you are wanting to "pull" content in from another web page in a Web Press site and include it as part of your web page.
  • Use Reference Page to point a link to another web page within Web Press.
  • Use Assign URL to point a link to another web page outside of Web Press.

What is a CAPTCHA?

  • Random words or letters that are displayed in a distorted fashion so that they can be deciphered by people but not by software. Users are asked to type in what they see on the screen in order to verify that they are human and not a web bot.
  • For information on how to add CAPTCHAs to your forms in Web Press, you can visit the How to Use a CAPTCHA page.

Can I do a mass upload of digital assets (Word docs, Excel, PDFs, images)?

  • Yes. Digital assets must be sent to the web help desk (on CD or thumb drive) so that the images can be uploaded onto your site.
    • Note: Images loaded in this fashion will not have the necessary captions for web use. It is highly recommended that users add captions to all images before displaying them on a website.

Why do strange characters sometimes appear on my site?

  • Occasionally, pasting content from Microsoft Word or Internet Explorer will cause unwanted information (characters) to appear in your site's text. To minimize this occurrence, use the Paste From Word option when pasting content that originated in a Word document.
  • If this does not prevent strange characters from appearing on your page, contact the web help desk at 417-836-5271 or for additional assistance.

How do I delete my web page from Web Press?

  • To delete your web page from Web Press, read the instructions found on the How To Delete My Web Page from Web Press page.
  • To permanently delete your web page, contact the web help desk at 417-836-5271 or Please include the page ID # in your request.